Neater Powered Drinker

Neater Powered Drinker Features

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Designed for Independence and Ease of Use

The NPD is specifically engineered for individuals with impaired lip closure or those who find it difficult to suck liquid through a straw.

• User-Controlled Pumping: A remote switch allows users to trigger small, controlled measures of liquid at their own speed.

• Flexible Positioning: The adjustable "bendy arm" holds the delivery tube in the precise position needed for the user, ensuring comfortable access without needing to hold a cup.

• Bespoke Flow Rates: The system is fully programmable, allowing you to select a pumping volume (from light sips to larger swallows) that is safe and appropriate for the user's specific requirements.

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Compact, Portable, and Long-Lasting

Designed to be used at home, in care settings, or on the move, the NPD offers true flexibility:

• Versatile Power Options: Featuring a high-capacity internal battery, the unit typically only needs charging between once a week and once a month.

• USB-C Charging: Includes a modern USB-C charging port for convenience, with the ability to continue using the device even while it is plugged in.

• Robust and Lightweight: The compact footprint fits easily on bedside trays or dining tables, making it a perfect companion for outings and holidays.

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Intuitive Interface and Safety Features

While the technology inside is advanced, the user experience is kept simple and safe:

• Safety Pauses: To prevent the risk of choking, the system enforces a necessary pause between cycles, giving the user ample time to swallow safely before the next sip can be triggered.

• Clear Visual Feedback: The integrated display shows the current program number, pump cycle status, and a "C" prompt when it’s time to charge the battery.

• Smart Power Management: The display automatically dims to save battery life but "wakes up" instantly with a simple tap of the switch.

• External Switch Compatibility: The remote switch can be positioned anywhere that suits the user—operated by hand, foot, elbow, or head—and is supplied with Velcro for secure mounting.

• Simple Programming: Adjusting the liquid volume is a quick process using the on-board buttons, ensuring the device can adapt as a user’s needs change throughout the day.

• Priming Mode: A dedicated "P" mode allows for quick filling of the tube at the start of a meal, so there is no delay when the user is ready to drink.

 

Hygiene and Maintenance

The NPD is designed for high-standard clinical hygiene with minimal effort:

• "Clean-Pump" Technology: Because the liquid is contained entirely within the food-grade tubing, it never touches the mechanical pump head. This eliminates internal contamination and makes deep cleaning a breeze.

• Easy-Load Tubing: The lever-action tube clamp makes it simple to load and remove tubing for cleaning without spills.

• Purée Compatible: The powerful internal mechanism can handle thickened fluids and puréed foods. After use, the system can be flushed with water in priming mode for a quick and effective clean.

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Support & Service from Neater Solutions

Neater Solutions provides a high level of technical support to ensure the equipment works perfectly for each individual:

• Free Home Assessments & Trials (UK):

  • One free home assessment or postal trial is offered to every UK client to test the equipment in a real-life setting.

  • Postal trials typically last 5 days and include secure delivery and collection.

• Remote Technical Support & Resources:

  • Free technical support is available via email, telephone, or video call.

  • A full library of setup videos and instruction manuals is built directly into the tablet and available on the website.

• Long-term Maintenance:

  • 3-Year Warranty: Included as standard on all new main equipment.

  • Repairs: Repairs can be arranged for up to 10 years from the date of purchase.

  • Refurbishment Programme: For devices up to 7 years old, a full refurbishment is available to bring the unit up to current standards (includes a 2-year warranty).